Full staff management panel — create new users, assign one or more roles, view all users in a searchable table, inline edit (name, email, password, roles), and delete accounts.

Overview panel shown after login. Displays pending verification alerts and upcoming case reminders at a glance.

Full clinical case list with search, status filters, bookmarks, PDF case summary, AI-powered interpretation, WhatsApp notification to owner, and custom field management.

Controls which Para Vets are assigned to which Veterinarians. This determines whose cases a Vet can see and verify.

Register and manage Pet Owner user accounts and all pets linked to each owner. Add new pets, remove pets, edit owner contact details.

Browse all pets registered in the clinic with links to each pet's case history.

Personal page for Pet Owners to view their own registered pets, basic health information, and upcoming vaccinations. Shows the clinic name for context.

Shows upcoming and overdue vaccinations. What you see depends on your role — staff see the whole clinic, Pet Owners see only their own pets.

Complete lab report list with search, date and status filters, AI-powered result interpretation, PDF generation, and scan upload (upload a physical lab report image for AI to read).

Quick-access dedicated page showing only lab reports awaiting verification. Allows inline one-click verification from this view.

Define the normal reference ranges for each lab test parameter. These ranges are used by the AI interpretation engine to flag abnormal values automatically in reports.

Main list of all currently admitted patients. Includes admit form, status tracking, diet and medication notes, edit panel, discharge workflow, and PDF summary generation per patient.

Statistics summary for admitted patients — total admitted, breakdown by status, and occupancy overview.

Task management board for indoor patients — view and update care tasks, medication schedules, treatment notes, and task completion status for each assigned patient.

3-step invoice creation wizard: (1) select patient, (2) add services and products with quantity/price, (3) review totals, apply discount, apply GST, save. View all past invoices, download PDF, or send invoice via WhatsApp to the pet owner.

Configure clinic-level defaults for all invoices — clinic name displayed on invoices, currency symbol, GST percentage, and default terms & conditions text.

Manage the master catalog of services (consultations, procedures) and products (medicines, supplies) that appear as line items in invoices. Set name, price, and link to stock items.

View and update physical stock quantities for all products and medicines. Director also has an exclusive Audit Log tab showing every stock change — who changed what, when, by how much, and why.

Dedicated page listing all items that have fallen to a low-stock threshold or are fully out of stock, with reorder quantity suggestions.

Create a new veterinary certificate for a patient by selecting a saved template, filling in the required fields, and generating a signed PDF to download or share.

Create and manage reusable certificate templates with custom layout, fields, and clinic branding. Templates are scoped to the clinic.

Archive of every certificate ever issued by the clinic. Search by pet, owner, date, and certificate type. Re-download any certificate as PDF.

Displays all unread received messages with sender name, subject, timestamp, and an unread count badge. All roles within the same clinic group share a messaging space.

Full messaging interface — compose new messages, choose one or more recipients or broadcast to the entire group, attach files (images, PDFs, Word, Excel, ZIP supported), view sent and received folders, delete messages for yourself or delete for all.

Register new pets, search and browse existing pet profiles, edit pet details (species, breed, age, weight, owner link, custom fields). Data is scoped to the clinic's director group.

Add phone numbers to a block list to prevent them from receiving any automated WhatsApp notifications from the clinic (appointment reminders, invoice delivery, case updates, etc.). Search the blocked list, add block reason, and unblock numbers at any time.

Each Director can configure their own WhatsApp Business API credentials (Business Account ID, Phone Number ID, API Token). The page shows a live status banner, a credit indicator, and a test-connection tool to send a real WhatsApp test message.

This is a WordPress admin-panel page (not a front-end page). It is accessible only by the WordPress Super Administrator. Directors do not have access to this panel.