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Documentation Hub

Everything you need to master your clinic system. Pick a module below to open its full user manual.

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13 modules available Click any card to open manual ↗
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Setup Guide
New Clinic Setup Guide
Brand new to TheVetos? Follow this step-by-step guide to get your clinic fully configured — create users and assign roles, build your clinic profile and case paper, assign vets to para vets, set lab reference ranges, configure invoicing and GST, add your service and stock catalog, and connect messaging.
Users & Roles Clinic Profile Lab Ranges Invoice Setup Messaging
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Module 01
Case Management
Record OPD visits, diagnoses, treatments, prescriptions, vaccination reminders, and follow-up scheduling for every patient.
OPD Visits Diagnosis Treatments Reminders
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Module 02
Lab Management
Create and manage lab reports including CBC, biochemistry, urinalysis, and cytology. Set reference ranges per species and generate PDF reports.
CBC Biochemistry Reports Reference Ranges
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Module 03
Indoor Management
Manage admitted patients — ward and cage assignment, IV treatments, treating vet and para-vet assignment, status tracking, and discharge records.
Admissions Ward / Cage IV Therapy Discharge
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Module 04
Invoice & Stock Management
Generate invoices, track payments, manage drug and supply inventory, set reorder levels, and get low-stock alerts before you run out.
Invoicing Payments Stock GST
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Module 05
Message Management
Send automated and manual messages to pet owners — appointment reminders, vaccination alerts, follow-up notifications, and direct communication.
Notifications Reminders Owner Alerts
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Module 06
Pet & Owner Registration
Register new pets and owners, manage profiles, track vaccination and neutered status, chip numbers, photos, and custom fields for your clinic.
Pet Profiles Owner Records Chip / Microchip
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Module 07
Clinic Features
Set up and manage your clinic profile — name, address, working hours, services offered, vet details, and all clinic-level configuration.
Clinic Profile Working Hours Services
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Module 08
User Management
Add and manage clinic staff — assign roles like Veterinarian, Para Vet, Receptionist, and Lab Technician, and control access permissions for each.
Staff Accounts Roles Permissions
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Module 09
Certificate Management
Issue health, rabies, travel, and fitness certificates for pets. Manage templates, generate PDF certificates, and track issued documents per patient.
Health Cert Rabies Cert Travel Cert PDF Export
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Module 10
Vetos AI Assistant
Ask anything about your clinic in plain language. The AI reads live data from all modules and answers instantly — patients, cases, billing, stock, and more.
Database Mode General Mode Live Data Smart Search
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Module 11
Role-Based Functionality
Understand exactly what each staff role can see and do inside Vetos — from Directors and Veterinarians to Receptionists and Lab Technicians. A clear guide to who controls what.
Director Veterinarian Receptionist Access Rights
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Module 12
Clinic Workflow
A step-by-step walkthrough of how Vetos powers your clinic — from registering a new pet and owner, through consultation, lab, indoor care, billing, and all the way to follow-up.
Step-by-Step Patient Journey Process Flow End-to-End
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